G-CashFlow LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us.
We collect several types of information from and about users of our services:
Account and Profile Information
- First name and last name
- Email address
- Company name (where applicable)
- Account credentials
Payment Information
When you purchase our services, our payment processors (Braintree, PayPal, GoCardless, and Chargebee) collect payment information necessary to process your transactions. We do not directly store your payment information.
Communication Preferences
- Marketing preferences
- Newsletter subscriptions
- Webinar attendance records
- Meeting scheduling preferences
We automatically collect certain information about your device and how you interact with our website and services, including:
- Log data
- Device information
- IP address
- Browser type and settings
- Usage patterns and preferences
We collect information directly from you when you:
- Create an account
- Purchase our services
- Sign up for webinars
- Schedule meetings
- Contact our support team
- Subscribe to our newsletter
- Participate in surveys or promotions
We use the following service providers to help us deliver our services:
Google Workspace
- Purpose: Account management and service provision
- Data collected: Name, email address
Zoom
- Purpose: Hosting webinars and tracking attendance
- Data collected: Name, email address
HubSpot
- Purpose: Marketing and customer relationship management
- Data collected: Name, email address, company name
Mailchimp
- Purpose: Email marketing communications
- Data collected: Name, email address
Calendly
- Purpose: Meeting scheduling
- Data collected: Name, email address
Payment Processors (Braintree, PayPal, GoCardless, Chargebee)
- Purpose: Processing subscription payments
- Data collected: Payment information
We use your personal information for the following purposes:
- Creating and managing your account
- Processing your payments
- Providing customer support
- Delivering our services
- Sending service-related communications
- Sending newsletters and marketing communications
- Providing information about new features and services
- Conducting surveys and collecting feedback
- Managing webinar registrations and attendance
- Analyzing usage patterns
- Improving user experience
- Developing new features
- Troubleshooting technical issues
For users in the European Economic Area (EEA), we process personal data under the following legal bases:
- Contractual Necessity: To provide our services and fulfill our contractual obligations
- Legitimate Interests: To improve our services, prevent fraud, and promote our business
- Consent: For marketing communications and certain optional features
- Legal Obligations: To comply with applicable laws and regulations
If you are in the European Economic Area (EEA - which includes the European Union member states, Iceland, Liechtenstein, and Norway), you have the following rights:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
You can opt out of marketing communications by:
- Using the unsubscribe link in our emails
- Updating your communication preferences in your account
- Contacting us directly
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
Account Information: Duration of service plus 1 year after account closure
Payment Information: 7 years from the date of transaction (legal requirement)
Marketing Data: 2 years from last interaction or until consent withdrawal
Communication Records: 3 years from last interaction
Technical Logs: 90 days
Webinar Attendance Records: 1 year from the date of the webinar
You have the right to request deletion of your personal data. Upon receiving a deletion request, we will:
1. Verify your identity
2. Delete your personal data from active systems within 30 days
3. Remove your data from backup systems within 90 days
Provide confirmation once deletion is complete
We may retain certain information if:
Required by law
Necessary for legitimate business purposes
Required for the establishment, exercise, or defense of legal claims
We automatically delete or anonymize:
Inactive accounts after 2 years of no activity
Marketing data after 2 years without engagement
Technical logs after 90 days
We share your personal data with:
Service Providers:
Payment processors (Braintree, PayPal, GoCardless, Chargebee)
Data shared: Transaction details
Purpose: Payment processing
Legal basis: Contract performance
Marketing platforms (HubSpot, Mailchimp)
Data shared: Contact information
Purpose: Marketing communications
Legal basis: Consent
Cloud services (Google Workspace)
Data shared: Account data
Purpose: Service provision
Legal basis: Legitimate interests
When we transfer data outside the EEA, we ensure appropriate safeguards through:
1. Standard Contractual Clauses (SCCs)
2. Adequacy decisions
3. Binding Corporate Rules
For each transfer, we:
Assess the recipient country's data protection laws
Implement additional technical safeguards if necessary
Document transfer impact assessments
Provide you with a copy of the safeguards upon request
We may disclose your information if required by law:
In response to valid legal requests
To protect our rights or property
To prevent fraud or abuse
In emergency situations
We will:
Notify you of such disclosure when legally permitted
Provide only the minimum required information
Document all disclosures
Challenge overly broad requests
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of personal data
- Access controls and authentication
- Regular security assessments
- Staff training on data protection
- Incident response procedures
Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new policy on our website
- Sending an email to registered users
- Displaying a notice in our services
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
G-CashFlow LLC
42055 Borchart Dr., Novi, MI 48375
Email: privacy@gcashflow.com
For GDPR-related inquiries:
Data Protection Officer
Email:privacy@gcashflow.com
